Sync is what brings your marketplace and store data into Evargo. When it is healthy, the rest of the workspace becomes much easier to trust because products, listings, and orders stay closer to the live channel picture.
How to use it
- Connect your eBay or Shopify channel from Profile.
- Allow the initial sync to complete before judging whether data is missing.
- Review listings, orders, and inventory after the first sync finishes.
- Use channel account panels to understand recent sync activity when needed.
Common questions
Why can sync timing affect what I see?
Because the workspace reflects the most recently synced data. If a channel has not refreshed yet, the latest changes may not be visible immediately.
What should I check first when data looks stale?
Start with the connected account view and the latest sync state, then refresh the affected page.
Troubleshooting
- If one channel looks current and another does not, review the connection state for the specific account rather than assuming the whole workspace is affected.
- If product or order data is inconsistent, compare the latest sync timing with the source channel and then refresh the relevant Evargo page.
Related help
Getting started
Getting started and connecting your sales channels
Create your workspace, connect eBay or Shopify, and get your first products and orders flowing into Evargo.
Inventory
Using the inventory view
Review stock, identify shared products, and keep your quantity picture accurate across your workspace.
Orders
Working with orders
Track incoming orders, review order details, and use them as part of your daily stock and fulfilment workflow.